Rootly’s Post

"Legacy players in the space have only focused on step one of the entire incident management process — which is simply getting paged. Too many companies were paying a lot of money for this rudimentary ability. So now you get this feature with Rootly On-Call, but it's combined with our holistic platform that is collecting data throughout the entire lifecycle, through incident resolution." - JJ Tang for International Business Times Thank you to IBT Media for this piece highlighting Rootly is ushering in a modern era of incident management tooling 🚀 https://lnkd.in/dusDy3Vy

💬 Effective communication during an incident can strengthen your relationships with customers and partners. 👉 Check out our guide on how to structure a communications plan to mitigate impact on your brand: https://hubs.ly/Q02PSfvS0

If complex admin and difficulty accurately tracking on-call hours has been a barrier for you in properly compensating your on-call teams, we have the solution for you! Rootly On-Call's Pay Calculator makes it easy to automatically calculate on-call pay using the pay rate and currency of your choice and export reports as .CSV or .XLSX files so you can pay for time spent on-call without the headache. Learn more: https://lnkd.in/gsKpp5MW

We’re proud to announce IsDown as a new Alert Source in Rootly! IsDown makes it easy to monitor third-party status pages so you can stay informed when the services you rely on are having issues. Together, Rootly and IsDown give you a full picture of your system’s health and enable lightning-fast response to any issues impacting your customers ⚡️

We've said it before and we'll say it again: we have the. best. customers. Looking good in your Rootly hoodie, Josh Tatum! 💜

On Humans of Reliability, Gremlin CTO Kolton Andrus explains the theory behind chaos engineering and why it's actually not as chaotic as you might think:

No news isn't *always* good news 🙃 Chances are you already have monitoring in place for issues that have visible impact, but dashboards don't always catch the sneakier issues that can lurk undetected until they cause messy, hard-to-diagnose downstream impact. With heartbeats 💓 you can constantly monitor your systems and integrations to ensure they're functioning as expected so you don't run into surprises down the road. They're a reliable and easy to setup way to quietly confirm things are working as expected by pinging the endpoint of your choice at a specific interval. If the ping isn't received, Rootly will alert responders right away. Learn more about heartbeats in this week's changelog: https://lnkd.in/gTDJYM-v

Thanks SafeBase! Security is absolutely paramount to us at Rootly and we're proud to have been recognized by the CyberSecurity Breakthrough Awards as an industry leader in Overall Security Orchestration, Automation and Response. Learn more about our approach to security at https://lnkd.in/gacBPyYB 🔒

🏎️ Using automation can reduce your MTTR by up to 78% 🏎️ Learn how modern #SRE teams are scaling their #reliability and cutting down on errors with these strategies. Is your incident response process keeping up? 👉 https://hubs.ly/Q02NQBFR0 #IncidentResponse #AI #DevOps

Incident postmortems aren't just about identifying what went wrong—they're about learning and growing 🚀 👉 Check out our latest guide to conducting effective retrospectives and learn from industry experts: https://hubs.ly/Q02NHmWk0 #SRE #IncidentManagement #TechLeadership